Frequently Asked Questions
Where can I get the price?
We usually quote within 24 hours after we get your inquiry. For urgent cases, please contact us directly so that we'll prioritize your inquiry.
Do you have a MOQ for your batteries?
We aim to support our customers without strict MOQ requests for neutral orders.
Can I have a sample order?
Yes, we welcome sample orders to test and check the quality of our products.
What about the lead time?
Samples typically need 7 days, while mass production takes 3-5 weeks depending on the order quantity.
How long is the warranty period?
In general, our standard warranty period is 1 year.
Which certificates do you have?
We have obtained CE, FCC, ROHS, UN38.3, and MSDS certifications among others.
UX Power
